linux.conf.au/debiancon: January 2003 Portrait of a User: Maree & Terry Problems: Initially something was saving desktop settings twice each time they exited. By the time I found out they had 100 or so acroreads and were wondering why it took so long to log in. Some problems with hotmail, the button to do attachments mysteriously disappeared. A newer version of mozilla fixed it. Accessing cdroms and floppies is still way too hard. Using nautilus at the moment, but it still requires a "mount" and "unmount" action. They want to be able to put a cd or disk in and have it appear, copy stuff to/from it and remove it. This is the main problem I havent sorted out yet.